After ministering each day to the hundreds of young men who had endured ghastly wounds, submitted to amputations without anesthesia, and often died w… - Doris Kearns Goodwin

In order to “win a man to your cause,” Lincoln explained, you must first reach his heart, “the great high road to his reason.

When angry at a colleague, Lincoln would fling off what he called a “hot” letter, releasing all his pent wrath. He would then put the letter aside until he cooled down and could attend the matter with a clearer eye. When Lincoln’s papers were opened at the turn of the twentieth century, historians discovered a raft of such letters, with Lincoln’s notation underneath; “never sent and never signed.” Such forbearance set an example for the team. One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.

On the return trip, they passed a brigade of black soldiers, who rushed forward to greet the president, “screaming, yelling, shouting: ‘Hurrah for the Liberator; Hurrah for the President.’ ” Their “spontaneous outburst” moved Lincoln to tears, “and his voice was so broken by emotion” that he could hardly reply.