It turns out that is exactly what product strategy is all about — figuring out the right product is the innovator’s job, not the customer’s job. - Ben Horowitz

out the right product is the innovator’s job, not the customer’s job.

Phil Jackson, the coach who has won the most NBA championships, was once asked about his famously flaky superstar Dennis Rodman, “Since Dennis Rodman is allowed to miss practice, does this mean other star players like Michael Jordan and Scottie Pippen can miss practice, too?” Jackson replied, “Of course not. There is only room for one Dennis Rodman on this team. In fact, you really can only have a very few Dennis Rodmans in society as a whole; otherwise, we would degenerate into anarchy.

There are no shortcuts to knowledge, especially knowledge gained from personal experience. Following conventional wisdom and relying on shortcuts can be worse than knowing nothing at all.

Marc: “You only ever experience two emotions: euphoria and terror. And I find that lack of sleep enhances them both.