In a given month, I might fly to New York to meet with the about making its collection more accessible online to Wikipedia, then head to Tunisia to meet members of the Wikipedia community. A big reason why I spend so much time on road is that we support nearly 300 languages. We’re committed to the idea that Wikipedia should be this essential knowledge infrastructure for the world. ... I used to be really aggressive—walk off the plane and go straight into meetings. Because we’re a nonprofit, we travel economy class everywhere; getting off a long flight can be tough.... If I need a nap, that’s OK. You have to be nice to yourself. ... One of the first things I do in a city is go for a run. It’s a great way to orient yourself—even if it’s just for a mile or two.
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The primary issue is how seriously we take our chosen obligations to people in the developing world who do not have Internet connections. … Frankly, and let me be blunt, Wikipedia as a readable product is not for us. It's for them. It's for that girl in Africa who can save the lives of hundreds of thousands of people around her, but only if she's empowered with the knowledge to do so..
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Wikipedia has come a long way since it started in 2001. With around 70,000 volunteers editing in over 100 languages, it is by far the world’s most popular reference site. Its future is also uncertain. One of the biggest threats it faces is the rise of smartphones as the dominant personal computing device. ... The pool of potential Wikipedia editors could dry up as the number of mobile users keeps growing; it’s simply too hard to manipulate complex code on a tiny screen.
Wikipedia is first and foremost an effort to create and distribute a free encyclopedia of the highest possible quality to every single person on the planet in their own language. Asking whether the community comes before or after this goal is really asking the wrong question: the entire purpose of the community is precisely this goal.
Wikipedia is something special. It is like a library or a public park. It is like a temple for the mind. It is a place we can all go to think, to learn, to share our knowledge with others. When I founded Wikipedia, I could have made it into a for-profit company with advertising banners, but I decided to do something different. We’ve worked hard over the years to keep it lean and tight. We fulfill our mission efficiently.
There are a few core principles of Wikimedia projects, including Wikipedia, that I think are important starting points. It’s an online encyclopedia. It’s not trying to be anything else. It’s certainly not trying to be a traditional social media platform in any way. It has a structure that is led by volunteer editors. And as you may know, the foundation has no editorial control. This is very much a user-led community, which we support and enable.
The lessons to learn from, not just with what we’re doing but how we continue to iterate and improve, start with this idea of radical transparency. Everything on Wikipedia is cited. It’s debated on our talk pages. So even when people may have different points of view, those debates are public and transparent, and in some cases really allow for the right kind of back and forth. I think that’s the need in such a polarized society — you have to make space for the back and forth. But how do you do that in a way that’s transparent and ultimately leads to a better product and better information?
Most have simply washed their hands of the problem, claiming that the bigotry or bias on Wikipedia is just an unfortunate side-effect that we have to accept. But this is not a trivial unintended consequence of an open source system; bias goes against the very principle of Wikipedia and must be addressed. I have to deal with this bias and misinformation every time a journalist interviews me and references my Wikipedia article. I need to spend the first 30 minutes of interviews to correct all the misleading information from my Wikipedia article... Most of the skeptic editors on my article believe me to be a very dangerous man — and believe that it is Wikipedia’s responsibility to warn the world of how dangerous my ideas are.
Wiki editing thrives on local knowledge, but 'local' in an epistemological sense, not necessarily in a geographical sense. For example, I personally know a lot more about world news on topics that interest me and could synthesize much better in those areas, than I know about local politicians where I live
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