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" "You’re always, as a journalist, walking this fine line between faithfully representing the complexity of the thing you’re writing about and retaining your readers. The finest piece of journalism in the world is of no use if no one reads it. And getting people to read it requires compromises and sacrifices and all kinds of things. It is very hard to get it perfectly right. But I feel like over time, most good journalists, I think, do a pretty good job of balancing those things…
Malcolm Timothy Gladwell (born September 3, 1963) is an English-born Canadian journalist, bestselling author, and speaker. He has been a staff writer for The New Yorker since 1996.
Biography information from Wikiquote
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We normally think of the expressions on our face as the reflection of an inner state. I feel happy, so I smile. I feel sad, so I frown. Emotion goes inside-out. Emotional contagion, though, suggests that the opposite is also true. If I can make you smile, I can make you happy. If I can make you frown, I can make you sad. Emotion, in this sense, goes outside-in.