If the story of my early years with Russ sound like they were years of battle, then the sound is correct. - C. West Churchman

We must face the reality that the enemies offer: what's really happening in the human world is politics, or morality, or religion, or aesthetics. This confrontation with reality is totally different from the rational approach, because the reality of the enemies cannot be conceptualized, approximated, or measured.

A systems approach begins when first you see the world through the eyes of another.

To conceive of knowledge as a collection of information seems to rob the concept of all of its life. Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters.