A touch of the jitters sharpens the mind, gets the adrenaline flowing and helps you to focus. - Richard Branson

I called up Coca-Cola and told them that Pepsi had just booked a big advertisement but that the back page was still free. I called up the Daily Telegraph and asked them whether they would prefer to advertise before or after the Daily Express. Another tack was to ask an innocuous question that they couldn’t easily deny: ‘Are you interested in recruiting the highest-calibre school-leavers and university graduates?’ No personnel manager would ever admit that they were looking for mediocre recruits. ‘Then we’re publishing just the magazine for you …

We call this the spirit of Ubuntu, that profound African sense that we are human only through the humanity of other human beings.

relaciones de confianza: es imposible mirar a alguien a los ojos a través de un mensaje de texto.