IN ORDER TO REMAIN UNCHANGED, THE SYSTEM MUST CHANGE Specifically, - John Gall

A complex system that works is invariably found to have evolved from a simple system that worked. The inverse proposition also appears to be true: A complex system designed from scratch never works and cannot be made to work. You have to start over, beginning with a working simple system.

A selective process goes on, whereby systems attract and keep those people whose attributes are such as to make them adapted to life in the system: Systems attract systems-people.

Inaccessibility Theorem: THE INFORMATION YOU HAVE IS NOT THE INFORMATION YOU WANT. THE INFORMATION YOU WANT IS NOT THE INFORMATION YOU NEED. THE INFORMATION YOU NEED IS NOT THE INFORMATION YOU CAN OBTAIN.