A business of high principle attracts high-caliber people more easily, thereby gaining a basic competitive and profit edge. - Marvin Bower

... for all the reasons we have discussed in these pages, judgments brought to the board by leaders are likely to be better than those coming to the board in a command company. Moreover, the effective working relationships between leaders and directors in a leadership company further ensures the exercise of sound judgments for such momentous decisions ...

Decisions should be based on facts, objectively considered — what I call the fact-founded, thought-through approach to decision making.

The difference between a leadership and a command company can be very great indeed, because in a hierarchical situation, people who have concerns about reactions against themselves would simply not put forward negative information.