American businessperson
Donald G. Soderquist (January 29, 1934 – July 21, 2016) was an American businessman known for his work as chief operating officer and senior vice chairman of Wal-Mart Stores, Inc. “When was the last time you set your mind to wandering beyond today to imagine a brighter tomorrow? Let your mind go, dream a little, and you might just discover that anything is possible.” –Don Soderquist “The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company, Thomas Nelson, April 2005, p. 107. Quotes from: Don Soderquist “The Wal-Mart Way: The Inside Story of the Success of the World's Largest Company, Thomas Nelson, ISBN 0785261192. (2005) Don Soderquist “Live Learn Lead to Make a Difference, Thomas Nelson, ISBN 1404101497. (2006, 2014)
From: Wikiquote (CC BY-SA 4.0)
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Customer loyalty doesn't just happen; you have to work on it every day. It isn't only big things; it's a lot of the little things done over and over again. Over time, these little things demonstrate to your customers that you really do care about them and are genuinely interested in satisfying them. It is important to understand that you don't do it only to increase sales, you do it because it's the right thing to do.
“Joy is not based on circumstances. You can experience a deep, abiding joy no matter what you have to be happy or unhappy about in your world. Joyful people radiate something deeper, something based in their heart and will. Others sense this joy and feel uplifted. I realized that’s what the phrase Scatter Joy is all about—reflecting that deep and abiding joy to the world. “
“Too many leaders are afraid of letting their minds wander too far; they put fences around their dreams. If you want to accomplish great things, you must dare to venture beyond today’s realities. The thinking behind ‘Imagine the Possible’ was that we needed to push even further, beyond the self-imposed limits of our current thought processes and previous experiences."
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Vision is the beginning point of any great endeavor. Vision is a picture of how we would like tomorrow to look—or, put another way, how we would like ourselves to look tomorrow. Every good leadership book identifies vision as an essential characteristic of a leader, and every good leader has learned his or her responsibility to create and communicate a vision. But the danger is that talk of a vision has become so prevalent—maybe even so commonplace—that many leaders take the process and discipline out of vision-casting for granted.
Culture is the personality of an organization. Therefore, culture governs much of how people think, act, interact, with others, and do their work. It is extremely powerful in determining the present and continuing success and the future direction of any organization Culture can literally determine whether a company has a future.