“Joy is not based on circumstances. You can experience a deep, abiding joy no matter what you have to be happy or unhappy about in your world. Joyful… - Don Soderquist

Vision is the beginning point of any great endeavor. Vision is a picture of how we would like tomorrow to look—or, put another way, how we would like ourselves to look tomorrow. Every good leadership book identifies vision as an essential characteristic of a leader, and every good leader has learned his or her responsibility to create and communicate a vision. But the danger is that talk of a vision has become so prevalent—maybe even so commonplace—that many leaders take the process and discipline out of vision-casting for granted.

People need to feel that someone cares about them; that someone is listening to their ideas. The return on investment of a ‘thank you’ is infinite because it costs nothing—but what matters most to people are time and attention.

And once trust is broken, it takes a long time to heal—if it ever heals at all. Sadly, during my career, I saw several people—sharp, talented people—lose trust and never regain it.