People need to feel that someone cares about them; that someone is listening to their ideas. The return on investment of a ‘thank you’ is infinite be… - Don Soderquist

Trust is the foundation of all life's relationships. It is an essential ingredient in successful leadership. It is not something we are entitled to, either. You have to earn it.

Vision is the beginning point of any great endeavor. Vision is a picture of how we would like tomorrow to look—or, put another way, how we would like ourselves to look tomorrow. Every good leadership book identifies vision as an essential characteristic of a leader, and every good leader has learned his or her responsibility to create and communicate a vision. But the danger is that talk of a vision has become so prevalent—maybe even so commonplace—that many leaders take the process and discipline out of vision-casting for granted.

"A bottom line principle of business—and life—is, to do what is right, even when no one else is looking. Likewise, we ought to do the right thing even if others around us seem to be backwards.”