People need to feel that someone cares about them; that someone is listening to their ideas. The return on investment of a ‘thank you’ is infinite be… - Don Soderquist

You and I can have a tremendous impact on the job performance of the people around us—but more importantly, we can have an impact on their entire lives. It could happen during a five-minute conversation, with just a few words of encouragement delivered at the right time and in the right way.

I have seen companies that have shady practices thrive for a period of time. But the success never lasts. Whether it is a scandal or a long-term erosion of customer loyalty, doing business—doing life—without values is short sighted and leads to failure.

Culture is the personality of an organization. Therefore, culture governs much of how people think, act, interact, with others, and do their work. It is extremely powerful in determining the present and continuing success and the future direction of any organization Culture can literally determine whether a company has a future.