This leads us to the strengths of being less than confident. Confidence makes it very hard for us to learn and improve. When we think we know all the… - Eric Barker

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This leads us to the strengths of being less than confident. Confidence makes it very hard for us to learn and improve. When we think we know all the answers, we stop looking for them. Marshall Goldsmith says, “Although our self-confident delusions can help us achieve, they can make it difficult for us to change.” When

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managing what your boss thinks of you is far more important than actual hard work. A study shows that those who made a good impression got better performance reviews than those who worked harder but didn’t manage impressions as well.

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Many people, when they hear about hostage negotiation, shake their heads and say, “Why don’t they just shoot the guy?” But those people don’t know the stats. When police launch an assault during a hostage situation, it’s the police who suffer the bulk of the casualties. Fighting may end things quickly, but the research shows it doesn’t end things well. You and I do the same thing in our personal relationships. Things go sideways and often our first response is to fight. Not physical violence, but yelling and arguing vs. discussing and negotiating. Why is this? Philosopher Daniel Dennett says it’s because a “war metaphor” is wired into our brains when it comes to disagreement. When there’s a war, someone is conquered. It’s not a discussion of facts and logic; it’s a fight to the death. No matter who is really right, if you win, I lose. In almost every conversation, status is on the line. Nobody wants to look stupid. So, as Dennett explains, we set up a situation where learning is equivalent to losing.

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