Loose systems last longer and function better. - John Gall

There is a world of difference, psychologically speaking, between the passive observation that Things Don't Work Out Very Well, and the active, penetrating insight that. Complex Systems Exhibit Unexpected Behavior.

JUST CALLING IT “FEEDBACK” DOESN’T MEAN THAT IT HAS ACTUALLY FED BACK To speak precisely: IT HASN’T FED BACK UNTIL THE SYSTEM CHANGES COURSE Up to that point, it’s merely Sensory Input.

anyone who identifies him/herself publicly as a “change agent” is self-convicted of incompetence. Changes will certainly occur as a result, but they are not likely to be the changes desired.