As life often seems to boil down to the outcome of such interactions, it is worth understanding what is happening below the surface of what is actual… - Tom Butler-Bowdon

Everyone has a theory of human nature. Everyone has to anticipate the behavior of others, and that means we all need theories about what makes people tick.” Steven Pinker

This idea originated with psychologist Carl Rogers (see p 238), who taught that nonjudgmental listening and acceptance of another person’s feelings create rapport.

A central idea in Adlerian psychology is that individuals are always striving toward a goal. Whereas Freud saw us as driven by what was in our past, Adler had a teleological view — that we are driven by our goals, whether they are conscious or not.