A central idea in Adlerian psychology is that individuals are always striving toward a goal. Whereas Freud saw us as driven by what was in our past, Adler had a teleological view — that we are driven by our goals, whether they are conscious or not.

The ego develops a defense in order to protect itself against being overcome by unconscious demands such as sex and aggression. The work of the psychoanalyst is to get the person to become conscious of their instinctual urges, which may involve isolating the pain experienced when they were originally confronted by an unsatisfied impulse.

As the early memory researcher Hermann Ebbinghaus (1850–1909) wrote, “Psychology has a long past, but only a short history.” He meant that people have been thinking about human thought, emotion, intelligence, and behavior for thousands of years, but as a discipline based on facts rather than speculation psychology is still in its infancy.

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As life often seems to boil down to the outcome of such interactions, it is worth understanding what is happening below the surface of what is actually said, and how to manage an encounter while keeping everyone’s dignity intact.

Instead of trying to find out what goes on inside a person’s head (“mentalism”), to know why people act as they do, Skinner suggested, all we need to know is what circumstances caused them to act in a certain way.

Burns lists ten “cognitive distortions,” such as all-or-nothing thinking, overgeneralization, disqualifying the positive, jumping to conclusions, and giving ourselves labels. By understanding these distortions, we are led to the awareness that “feelings aren’t facts,” they are only mirrors of our thoughts.

A preference for extraversion (seeing life in terms of the external world) or introversion (greater interest in the inner world of ideas) is independent of your preferences for sensing, thinking, intuition, and feeling.