Kristin Neff explains, “Who is the only person in your life who is available 24/7 to provide you with care and kindness? You. - Eric Barker

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Kristin Neff explains, “Who is the only person in your life who is available 24/7 to provide you with care and kindness? You.

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You do need to be visible. Your boss does need to like you. This is not proof of a heartless world; it’s just human nature. Hard work doesn’t pay off if your boss doesn’t know whom to reward for it. Would you expect a great product to sell with zero marketing? Probably not. So what’s a good balance? Every Friday send your boss an email summarizing your accomplishments for the week — nothing fancy, but quickly relating the good work you’re doing. You might think they know what you’re up to, but they’re busy. They have their own problems. They’ll appreciate it and begin to associate you with the good things they’re hearing (from you, of course). And when it’s time to negotiate for that raise (or to refresh your résumé), you can just review the emails for a reminder of why exactly you’re such a good employee.

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Many people, when they hear about hostage negotiation, shake their heads and say, “Why don’t they just shoot the guy?” But those people don’t know the stats. When police launch an assault during a hostage situation, it’s the police who suffer the bulk of the casualties. Fighting may end things quickly, but the research shows it doesn’t end things well. You and I do the same thing in our personal relationships. Things go sideways and often our first response is to fight. Not physical violence, but yelling and arguing vs. discussing and negotiating. Why is this? Philosopher Daniel Dennett says it’s because a “war metaphor” is wired into our brains when it comes to disagreement. When there’s a war, someone is conquered. It’s not a discussion of facts and logic; it’s a fight to the death. No matter who is really right, if you win, I lose. In almost every conversation, status is on the line. Nobody wants to look stupid. So, as Dennett explains, we set up a situation where learning is equivalent to losing.

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