when customers tell you why they won't buy your product, that you should listen to. They can occasionally be mistaken, but not as often, and there is… - Paul Graham

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when customers tell you why they won't buy your product, that you should listen to. They can occasionally be mistaken, but not as often, and there is an iterative process for converging on the truth.

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About Paul Graham

Paul Graham (born 1964) is an English computer scientist, essayist, entrepreneur, venture capitalist, and author. He is best known for his work on the programming language Lisp, his former startup Viaweb (later renamed Yahoo! Store), cofounding the influential startup accelerator and seed capital firm Y Combinator, his essays, and Hacker News.

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Additional quotes by Paul Graham

If you want to start a startup and don't know what to build, one way to get ideas is to ask if there's something you could create that would help your peers to make money. Any startup that helps people make money tends to (a) be popular and (b) make money itself.

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