There are times when American lives must be risked and lost. Foreign policy cannot be paralyzed by the prospect of casualties. But lives must not be … - Colin Powell

it is more about attitude than reality. Maybe it can’t be done, but always start out believing you can get it done until facts and analysis pile up against it. Have a positive and enthusiastic approach to every task. Don’t surround yourself with instant skeptics. At the same time, don’t shut out skeptics and colleagues who give you solid counterviews. “It can be done” should not metamorphose into a blindly can-do approach, which leaves you running into brick walls. I try to be an optimist, but I try not to be stupid.

The lesson was clear: Don’t just show kindness in passing or to be courteous. Show it in depth, show it with passion, and expect nothing in return. Kindness is not just about being nice; it’s about recognizing another human being who deserves care and respect.

Even on factory assembly lines respect and trust between leaders and followers may inspire line workers to exceed design expectations and motivate them not to slack off. Respect for leaders by followers can't be mandated; it must be earned. It has to be given to leaders by their followers.