One cannot hire a hand; the whole man always comes with it. - Peter Drucker

Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.

Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels — training and development that never stop.

A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.