Perhaps it is this specter that most haunts working men and women: the planned obsolescence of people that is of a piece with the planned obsolescenc… - Studs Terkel

I like quoting Einstein. Know why? Because nobody dares contradict you.

"What I bring to the interview is respect. The person recognizes that you respect them because you're listening. Because you're listening, they feel good about talking to you. When someone tells me a thing that happened, what do I feel inside? I want to get the story out. It's for the person who reads it to have the feeling . . . In most cases the person I encounter is not a celebrity; rather the ordinary person. "Ordinary" is a word I loathe. It has a patronizing air. I have come across ordinary people who have done extraordinary things. (p. 176)"

When I get kind of low, I’d think about a verse I learned at one time, when everybody was fighting me. It went something like this: He has no enemies, you say, My friend, the boast is poor. He who hath mingled in the fray Of duty that the brave endure Must have foes. If he has none, Small is the work he has done. He has hit no traitor on the hip, Has cast no cup from perjured lip, Has never turned the wrong to right, He’s been a coward in the fight.