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One virtue of Six Sigma is that it translates the messiness of variation of variation into a clear black or white measure of success: either a produc… - Peter S. Pande
" "One virtue of Six Sigma is that it translates the messiness of variation of variation into a clear black or white measure of success: either a product or service meets customer requirements or it doesn’t. Anything that does not meet customer requirements is called a defect. [One] approach to determining a sigma level is to calculate how many defects occur per opportunities for things to go wrong. The outcome of this calculation is called Defects per Million.
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About Peter S. Pande
Peter S. Pande (born ca. 1960) is an American consultant and organizational theorist in the field of process improvement, organizational change and quality management. He is known for his work on Six Sigma.
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Pande, Pete
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Additional quotes by Peter S. Pande
Six Sigma has three basic parts, which are process improvement, process design/redesign, process management. These parts are important because these three parts affect your organization and the process that were established and are in use on a daily basis. Six Sigma teams when the project is focused on process improvement finds the critical Xs (causes) that create the unwanted Ys (defects) produced by the process.
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