The Holy Grail of systems engineering, a generic systems methodology has been the subject of the author’s ongoing research for over 20 years. - Derek Hitchins

The real world is made from open, interacting systems, behaving chaotically.

The motives for conceiving modern systems engineering are to be found, at least in part, in past disasters. Arthur D. Hall III cites: the chemical plant leakage in Bhopal (1986); the explosion of the NASA Challenger space shuttle (1986) and the Apollo fire (1967); the sinking of the Titanic (1912); the nuclear explosion in Chernobyl (1986) and the disaster at Three Mile Island power plant (1979). He cites, too, the capture of markets by Japan from the U.S., the decline in US productivity and the failure of the US secondary school system. He identifies the millions of people dying of starvation every year while other nations stockpile surplus food, medical disasters such as heart disease, while governments subsidize grains used to produce high cholesterol meat, milk and eggs; and many more. One implication is clear: systems engineering faces challenges well beyond the sphere of engineering.

Soft systems viewpoints are those held by behavioural, management, social anthropology, social psychology and other science students concerned with observing the living world, and in particular the human world. Human activity systems (HASs) are messy, in that they do not exhibit a clear need or purpose - if they can be said to exhibit purpose at all. Indeed, so complex is the real world of people that the idea of driving towards optimal solutions may be a non-starter - perhaps we should see if we can simply understand and concern ourselves with improving the situation.