The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge so… - Peter Drucker

[T]echnical questions... constitute the bulk of our daily problems... But to everyone there is one correct answer. What is correct today may be made incorrect tomorrow by an advance in our knowledge or experience or by changes in the facts; but at any given time and place there is one optimum... provable, measurable, demonstrable... [i.e.,] objectively correct. ...[T]hat means that the human will does not enter. Without human will, however, there is no choice... no freedom. The whole technical and scientific field, is... ethically neutral; and freedom, like all other basic values, is an ethical value.

A recurrent crisis should always have been foreseen. It can therefore either be prevented or reduced to a routine which clerks can manage. The definition of a “routine” is that it makes unskilled people without judgment capable of doing what it took near-genius to do before; for a routine puts down in systematic, step-by-step form what a very able man learned in surmounting yesterday’s crisis. The recurrent crisis is not confined to the lower levels of an organization. It afflicts everyone.

A primary task of management in the developed countries in the decades ahead will be to make knowledge productive.