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" "Pfeffer says we need to stop thinking the world is fair. He puts it bluntly: The lesson from cases of people both keeping and losing their jobs is that as long as you keep your boss or bosses happy, performance really does not matter that much and, by contrast, if you upset them, performance won’t save you.
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Why might this be the case? The answer is a bit frightening, actually. Research shows that you don’t actually need to know more to be seen as a leader. Merely by speaking first and speaking often — very extroverted behavior — people come to be seen as El Jefe. Meanwhile, other studies show that those who initially act shy in groups are perceived as less intelligent.