A COMPLEX SYSTEM THAT WORKS IS INVARIABLY FOUND TO HAVE EVOLVED FROM A SIMPLE SYSTEM THAT WORKED. A - John Gall

A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over with a working simple system

People, through finding something ‘beautiful,’ think something else ‘unbeautiful

anyone who identifies him/herself publicly as a “change agent” is self-convicted of incompetence. Changes will certainly occur as a result, but they are not likely to be the changes desired.