The fundamental reality for every worker, from sweeper to executive vice-president, is the eight hours or so that he spends on the job. In our societ… - Peter Drucker

Staffing the opportunities instead of the problems not only creates the most effective organization, it also creates enthusiasm and dedication.

It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.

blackout one New York newspaper managed to appear: The New York Times. It had shifted its printing operations immediately across the Hudson to Newark, New Jersey, where the power plants were functioning and where a local paper, The Newark Evening News, had a substantial printing plant. But instead of the million copies the Times management had ordered, fewer than half this number actually reached the readers. Just as the Times went to press (so at least goes a widely told anecdote) the executive editor and three of his assistants started arguing how to hyphenate one word. This took them forty-eight minutes (so it is said) — or half of the available press time. The Times, the editor argued, sets a standard for written English in the United States and therefore cannot afford a grammatical mistake.