When SARS occurred 17 years ago, JD was a very small company and we personally experienced then just how devastating an epidemic situation can be to … - Liu Qiangdong

My parents and grandparents taught us a lot — not Chinese or maths but a sense of values, of how you should be and how you should treat others.

When faced with the uncertainty of the future, we retain a sense of awe — but we will always think and act as though we are experiencing day one. We will continue to strengthen the supply chain infrastructure construction and contribute our professional insights and innovative solutions to a better and more sustainable future — and time will prove our original aspirations and beliefs.

It’s critical to know “who we are”. Only by knowing it can our company locate the anchor of value, which will provide our brothers and sisters continued incentives to work hard. Only by realizing “who we are” can JD complete its coming-of-age ceremony and likely achieve the transformation from “big” to “great”.