The true Londoner cares no straw for sanitation. He thrives on ill conditions. - E. V. Lucas

I asked him how he kept his temper when customers were unreasonable. </br> "Oh, that's all in the day's work," he said. "I know they don't mean it. It's not the gentlemen who are snappish, it's their empty stomachs...." </br>"It is not the gentlemen," he went on, "that break a waiter's heart; it's the kitchen. That's where our trouble is. It's cooks that ruin eating-houses. A cook who has a grudge against a head-waiter can cost his governor pounds and pounds a day. It's all in his hands; he can spoil things, or he can keep them back till the customers bang out in a fury.... Gentlemen who blame waiters for being slow don't remember that the food has got to be cooked and served up, and that the waiter doesn't do either. </br> "But there;" Mr. Duckie said, "an empty stomach can't remember everything. I often think this would be a better-tempered and happier world if we ate a little all the time instead of saving up our appetites for real meals. But speaking as a waiter, I can see it's best as it is."

I never need to see any one twice to know them. My first impressions are always right. Sometimes I go back on my first impressions, but it is always a mistake to do so.

The special quality of the act of finding something, with its consequent exhilaration, is half unexpectedness and half separateness. There being no warning, and the article coming to you by chance, no one is to be thanked, no one to be owed anything. In short, you have achieved the greatest human triumph — you have got something for nothing.