There are many ways to run a successful company. What works once may never work again. What everyone tells you never to do may just work, once. There… - Richard Branson

You don't learn to walk by following rules. You learn by doing, and by falling over.

It’s so much better, where possible, to try and forgive offenders and give them a second chance, just like my mother and father did so often with me as a child.

Sin embargo, al llegar la década de 1970, se empezó a acusar al banco de ser discriminatorio contra el macho de la especie y finalmente cerró sus puertas en 1997. Adelantemos un poco la película y ubiquémonos en el año 2007. Jayne-Anne, ahora en Virgin Money, con su mente ultracreativa, recordó la idea de la sucursal para las damas al ver unos hermosos salones con paneles de roble que heredamos (por coincidencia) en Edimburgo y no necesitábamos. Así se le encendió el bombillo: había nacido el concepto del “Lounge de Virgin Money”. Por supuesto que la gran diferencia es que, esta vez, el servicio era para todo el mundo: hombres, mujeres y niños. De lo del paracetamol no estoy muy seguro.

I called up Coca-Cola and told them that Pepsi had just booked a big advertisement but that the back page was still free. I called up the Daily Telegraph and asked them whether they would prefer to advertise before or after the Daily Express. Another tack was to ask an innocuous question that they couldn’t easily deny: ‘Are you interested in recruiting the highest-calibre school-leavers and university graduates?’ No personnel manager would ever admit that they were looking for mediocre recruits. ‘Then we’re publishing just the magazine for you …