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" "One friend, one person who is truly understanding, who takes the trouble to listen to us as we consider our problem, can change our whole outlook on the world.
George Elton Mayo (26 December 1880 – 7 September 1949) was an Australian born psychologist, industrial researcher, and organizational theorist, who helped to lay the foundation for the human relations movement.
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The statements of academic psychology often seem to imply that logical thinking is a continuous function of the mature person — that the sufficiently normal infant develops from syncretism and non-logic to logic and skilled performance. Such a description seems to be supported by much of the work of Piaget, of Claparede, and, with respect to the primitive, by Levy-Bruhl. If one examines the facts with care, either in industry or in clinic, one finds immediately that this implication, so flattering to the civilized adult, possesses only a modicum of truth. Indeed, one may go further and say that it is positively misleading.
It had become clear that the itemized changes experimentally imposed, although they could perhaps be used to account for minor differences between one period and another, yet could not be used to explain the major change - the continually increasing production. This steady increase as represented by all the contemporary records seemed to ignore the experimental changes in its upward development.