IQ is a genetic given that cannot be changed by life experience, and that our destiny in life is largely fixed by these aptitudes. - Daniel Goleman

In a very real sense we have two minds, one that thinks and one that feels. These two fundamentally different ways of knowing interact to construct our mental life.

Emotional Intelligence' refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. It describes abilities distinct from, but complementary to, academic intelligence, the purely cognitive capacities measured by IQ.

Feelings are self-justifying, with a set of perceptions and "proofs" all their own.