Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution… - Thomas H. Davenport

Peter Drucker wasn’t exaggerating when he noted that the fate of advanced economies depends on making knowledge workers more productive. There is no business or economic issue that is more important to our long-term competitiveness and standard of living.

The businesses and organizations that succeed with AI will be those that invest steadily, rise above the hype, make a good match between their business problems and the capabilities of AI, and take the long view.

One other problem is that too many people — and vendors in particular — are already using big data to mean any use of analytics, or in extreme cases even reporting and conventional business intelligence.