Half a revolution is not better than none... It may, in fact, be worse. - James A. Champy

Unless you can subject your decision‐making to a ruthless and continuous JUDGMENT BY RESULTS, all your zigs and zags will only be random lunges in the dark, sooner or later bound to land you on the rocks.

It is not enough for a leader to have a vision. A leader needs to attract followers, men and women who can commit themselves to the new ideal of customer focus. But if the mobilization process is to succeed, those followers must become leaders, too, finding their own sense of purpose in the shared challenge and spreading the call and vision of change.

Without Ambition, No Conquests Are Made, No Lands Discovered, No Businesses Created Ambition Is the Root of All Achievement.