Decisions should be based on facts, objectively considered — what I call the fact-founded, thought-through approach to decision making. - Marvin Bower

People should be judged on the basis of their performance, not nationality, personality, education, or personal traits and skills.

I believe that in a leadership company most people will like their work. But the company will be an even more enjoyable place to work if the culture is designed to make it that way. Leading fosters a working atmosphere that stimulates an open exchange of ideas and fosters dissent. People should show a genuine concern for one another and treat one another with fairness, as peers and friends. With such an atmosphere it should be a pleasure to come to work.

A business of high principle generates greater drive and effectiveness because people know that they can do the right thing decisively and with confidence.