Trying to get everyone to like you is a sign of mediocrity. - Colin Powell

What is a leader?” people ask me. My simple answer: “Someone unafraid to take charge. Someone people respond to and are willing to follow.” I believe that leaders must be born with a natural connection and affinity to others, which then must be encouraged and developed by parents and teachers and molded by training, experience, and mentoring. You can learn to be a better leader. And you can also waste your natural talents by ceasing to learn and grow.

Few people make sound or sustainable decisions in an atmosphere of chaos. The more serious the situation, usually accompanied by a deadline, the more likely everyone will get excited and bounce around like water on a hot skillet. At those times I try to establish a calm zone but retain a sense of urgency. Calmness protects order, ensures that we consider all the possibilities, restores order when it breaks down, and keeps people from shouting over each other. You are in a storm. The captain must steady the ship, watch all the gauges, listen to all the department heads, and steer through it. If the leader loses his head, confidence in him will be lost and the glue that holds the team together will start to give way. So assess the situation, move fast, be decisive, but remain calm and never let them see you sweat.

Don't get me wrong. I don't look down on intelligence gatherers, and I don't mean to condemn any specific intelligence staff or the intelligence community. It's a hard, stressful, vitally necessary job. During my career I've worked with intelligence agencies and experts of every kind, from a young lieutenant, battalion-level intelligence officer to all sixteen branches of the U.S. intelligence community. With rare exceptions, intelligence analysts do all they can to give you the information and facts you need to understand the enemy and the situation and come up with the best decision. I found over the years that my intelligence staffs told the best story when I worked with them as they were putting it together. I questioned them constantly; I sent written analyses back, loaded with scribbles in the margins; I challenged them to defend their analyses. Staffs appreciated the challenge. They wanted to get the story right as much as I did.