This study examines two alternative views—universal and contingency—of the human resources (HR)-performance relationship in manufacturing settings. R… - James W. Dean Jr.

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This study examines two alternative views—universal and contingency—of the human resources (HR)-performance relationship in manufacturing settings. Results from a survey of 97 plants primarily support a contingency approach to human resource management (HRM). An HR system focused on human capital enhancement was directly related to multiple dimensions of operational performance (i.e., employee productivity, machine efficiency, and customer alignment), but subsequent analysis revealed that this main effect was predominately the result of linking human-capital-enhancing HR systems with a quality manufacturing strategy. Other manufacturing strategies also moderated the HR-performance relationship.

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About James W. Dean Jr.

James W. Dean Jr. (born 1956) is an American organizational theorist, and Professor of organizational behavior at and its Executive Vice Chancellor and Provost, known for his work in the fields of "leadership, organizational change, strategic decision making, international management, and organizational performance improvement are the focus of his research, teaching and consulting" (source: kenan-flagler.unc.edu).

Also Known As

Alternative Names: James Warren Dean Jr.
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