The climate is not the end of the planet. So the planet is going to be fine - Bill Gates

Personal computing today is a rich ecosystem encompassing massive PC-based data centers, notebook and Tablet PCs, handheld devices, and smart cell phones. It has expanded from the desktop and the data center to wherever people need it — at their desks, in a meeting, on the road or even in the air.

We don't have the user centricity. Until we understand context, which is way beyond presence — presence is the most trivial notion, just am I on this device or not; it doesn't say am I meeting with something, am I focused on writing something.

Your most unhappy customers are your greatest source of learning.