As for building something users love, here are some general tips. Start by making something clean and simple that you would want to use yourself. Get… - Paul Graham

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As for building something users love, here are some general tips. Start by making something clean and simple that you would want to use yourself. Get a version 1.0 out fast, then continue to improve the software, listening closely to users as you do. The customer is always right, but different customers are right about different things; the least sophisticated users show you what you need to simplify and clarify, and the most sophisticated tell you what features you need to add.

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About Paul Graham

Paul Graham (born 1964) is an English computer scientist, essayist, entrepreneur, venture capitalist, and author. He is best known for his work on the programming language Lisp, his former startup Viaweb (later renamed Yahoo! Store), cofounding the influential startup accelerator and seed capital firm Y Combinator, his essays, and Hacker News.

Biography information from Wikiquote

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The customer is always right, but different customers are right about different things; the least sophisticated users show you what you need to simplify and clarify, and the most sophisticated tell you what features you need to add.

Additional quotes by Paul Graham

It's exhausting to be lied to. I think some of the most accomplished liars even take advantage of this fact. Their lies then serve a double purpose: (a) whatever purpose each specific lie serves and (b) to exhaust their audience and thereby batter them into submission.

Live in the future, then build what's missing.

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