True empathy is not about waiting to understand another person; it is about proactively seeking to do so. It takes effort to give another person your… - Nigel Cumberland

I once asked a group of young managers in a workshop: would you prefer to work with a friend who never keeps their word or an enemy who does? The entire group said they would prefer to work with enemies, those they could in some sense rely upon.Give yourself time before rushing to respond to requests from your boss, colleagues and clients. Avoid being vague in how you respond. If you are not sure you can do what is being asked of you, do not say “I’ll try and let you know" as people could assume you will be completing the work.

Successful people never forget what they love to do and are passionate about. They quickly learn to follow their own path and to make the right choices, no matter how crazy or unpopular they might appear to others. Just look at Steve Jobs, founder of Apple, who quit studying at a prestigious university to pursue his dreams.

Your overall aim must be to try to live a stress-free life. This can involve making some difficult choices such as spending less time and energy with certain people or in particular situations. It might involve resigning from a very stress-filled job or walking away from an abusive relationship.