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As technology advances the entire concept of authority in industry may have to change. In process firms the relationships between superior and subord… - Joan Woodward
" "As technology advances the entire concept of authority in industry may have to change. In process firms the relationships between superior and subordinate was much more like that between a travel agent and his clients than that between a foreman and operators in mass production. The process foreman's job was to arrange things within limits, set by the plant, which both he and the operators accepted.
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About Joan Woodward
(September 27, 1916 – 1971) was a British sociologist, and professor in organization sociology at the , known for the publication of the 1965 book Industrial Organization: Theory and practice.
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Additional quotes by Joan Woodward
Production systems which are technologically the most advanced are also the least adaptable and work to the longest time scale of decision making. These are the process industries (chemical plants, oil refineries and so on) in which vast resources are invested in the creation of a closely programmed and tightly controlled process which will continue to perform the same task over a very long period.
A breakdown of management into its basic functions — development, production and marketing — revealed that the character of the functions, their chronological sequence, the closeness with which they had to be integrated and their relative importance to the success and survival of the business, all depended upon the system of techniques in the firm concerned.
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