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" "As a 2018 article from the MIT Sloan Management Review explains: “The ‘keep everybody busy’ theory remains alive and well . . . in knowledge work.”39 (The article elaborates that the manufacturing sector, by contrast, figured out in the 1980s that relentless busyness was not an optimal way to run things.)
Calvin C. Newport (1982-06-23–) is an American writer and computer scientist.
Biography information from Wikiquote
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Professorial E-mail Sorting: Do not reply to an e-mail message if any of the following applies: It’s ambiguous or otherwise makes it hard for you to generate a reasonable response. It’s not a question or proposal that interests you. Nothing really good would happen if you did respond and nothing really bad would happen if you didn’t.
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Marshall was more effective at his job because of his ability to focus on important issues — giving each full attention before moving on to the next. If he had instead accepted the status quo of the War Department operation, with sixty officers pulling him into their decision making and hundreds of commands looking for his approval on routine activity, he would have fallen into the frantic and predictably busy whirlwind familiar to most managers, and this almost certainly would have harmed his performance. Indeed, if something like a hyperactive hive mind workflow had persisted in the 1940s War Department, we might have even lost the war.