Communication is not a one-way process. It's not just telling people things. ...[T]he first rule of communication is to shut-up and... just listen...… - David Spiegelhalter

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Communication is not a one-way process. It's not just telling people things. ...[T]he first rule of communication is to shut-up and... just listen... and good doctors will do that. ...Good doctors will listen and explore the person's values and concerns, and... explore to what extent... that person want[s] to be guided... to be told what to do... and that's... appropriate to want... guidance from a trusted source. ...And ...make sure ...before ...that stage, you have ...genuinely laid out the options in a way that gives it balance. You haven't tried to manipulate them... into a particular direction. ...Very difficult ...but ...a worthy objective, and... having done that, it's perfectly reasonable to... then, give advice.

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About David Spiegelhalter

Sir David John Spiegelhalter (born 16 August 1953) is a British statistician and a Fellow of . From 2007 to 2018 he was in the Statistical Laboratory at the University of Cambridge. He is an ISI highly cited researcher and current Chair of the Winton Centre for Risk and Evidence Communication in the . In 2020 he joined the UK Statistics Authority board as a non-executive director for a period of three years, which was extended through to 2026.

Also Known As

Birth Name: David John Spiegelhalter
Alternative Names: David J Spiegelhalter David J. Spiegelhalter Sir David John Spiegelhalter
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Additional quotes by David Spiegelhalter

This is called a hazard curve. ...This is the chance of dying before your next birthday, on average. ...[I]t's... on a , so 10%... (1 in 10) 83 year olds will not see 84... 1 in 100 people like me [age 59] will not see their next birthday. 1 in 1,000 thirty-two year olds, and 1 in 10,000 7 year olds... and there is a... lump, sadly jumping up at 17, as you can imagine... boys... a risk-taking lump, but if you ignore that lump... it's a... straight line between... 7 and 90.

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Psychologists got hold of this lovely idea of why we're trying to do it. I don't care what people do, so I'm not trying to change what they do, particularly. ...It would be nice if they could remember it... get the gist of something... learn something, but I don't even care too much about that. Psychologists have got this great scheme of what, perhaps, we're really trying to do, which is trying to breed some immunity to misleading anecdote, which is... the fact that we're so influenced by idiotic stories we hear on the web, or from our friends and neighbors.

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