The basic rule of negotiation is to know what you want, what you need to walk away with in order to be whole. - Phil Knight

I got into the habit every night of phoning my father from my recliner. He’d always be in his recliner, too, and together, recliner to recliner, we’d hash out the latest threat confronting Blue Ribbon.

We must all be professors of the jungle.

There was one old fan in the corner of our train car, the blades barely moving the hot dust around. To get cool, Chinese passengers thought nothing of stripping down to their underwear, and Hayes and Strasser thought this gave them license to do the same. If I live to be two hundred years old, I won’t forget the sight of those leviathans walking up and down the train car in their T-shirts and BVDs. Nor will any Chinese man or woman who was on the train that day. Before leaving China we had a final