Culture can feel abstract and secondary when you pit it against a concrete result that’s right in front of you. Culture is a strategic investment in … - Ben Horowitz

When things go poorly, all those reasons become reasons to leave. In fact, the only thing that keeps an employee at a company when things go horribly wrong — other than needing a job — is that she likes her job.

The Struggle is when you go on vacation to feel better and you feel worse.

If we could improve in any way, how would we do it?  What’s the number-one problem with our organization? Why?  What’s not fun about working here?  Who is really kicking ass in the company? Whom do you admire?  If you were me, what changes would you make?  What don’t you like about the product?  What’s the biggest opportunity that we’re missing out on?  What are we not doing that we should be doing?  Are you happy working here?