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" "The man in charge must concern himself with details. If he does not consider them important, neither will his subordinates. Yet “the devil is in the details.” It is hard and monotonous to pay attention to seemingly minor matters. In my work, I probably spend about ninety-nine percent of my time on what others may call petty details. Most managers would rather focus on lofty policy matters. But when the details are ignored, the project fails. No infusion of policy or lofty ideals can then correct the situation.
Hyman George Rickover, U.S. Navy (27 January 1900 – 8 July 1986) was a United States Navy admiral who directed the original development of naval nuclear propulsion and controlled its operations for three decades as director of Naval Reactors. Rickover built the world's first atomic power plant in only 4.5 years, starting as a Captain in 1950 and building a team that would beat other branches of the military and all private industry to the task by launching the world's first nuclear powered submarine in 1955. In addition, he oversaw the development of the Shippingport Atomic Power Station, the world's first commercial pressurized water reactor used for generating electricity. Rickover is known as the "Father of the Nuclear Navy".
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As subordinates develop, work should be constantly added so that no one can finish his job. This serves as a prod and a challenge. It brings out their capabilities and frees the manager to assume added responsibilities. As members of the organization become capable of assuming new and more difficult duties, they develop pride in doing the job well. This attitude soon permeates the entire organization.
The Quakers have an excellent approach to thinking through difficult problems, where a number of intelligent and responsible people must work together. They meet as equals, and anyone who has an idea speaks up. There are no parliamentary procedures and no coercion from the Chair. They continue the discussion until unanimity is reached. I want you guys to do that. Get in a room with no phones and leave orders that you are not to be disturbed. And sit there until you can deal with each other as individuals, not as spokesmen for either organization.
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