Yeah, so the book is really divided into three sections. We try to make it very easy for folks to both read and skip around, because I am a short-att… - Heather McGowan

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Yeah, so the book is really divided into three sections. We try to make it very easy for folks to both read and skip around, because I am a short-attention-span person as well, so you should be able to read it on a cross-country flight. It's about 200 pages with about 35 graphics. First part is, meet your new workforce because it's not the one you left in 2019. Second part is, you have to rethink about how you actually organise work, because the maps and the models in the past are not only not helpful, they can actually be dangerous, like driving in the city of Boston, which I'm from, using maps before the big dig, it's just not going to get you anywhere, it's going to get you lost and frustrated. And then the third part is about rethinking your leadership entirely, because here's what we think happened.

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About Heather McGowan

Heather McGowan is an American writer. She is the author of the novels Schooling and Duchess of Nothing Schooling was named a Best Book of the Year by Newsweek, The Detroit Free Press and The Hartford Courant. McGowan has a master in fine arts from Brown University.

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Additional quotes by Heather McGowan

What I call myself is a Future of Work strategist and a keynote speaker and an author. And Chris Shipley and I wrote The Adaptation Advantage, which came out in 2020. The premise of it was, the future work is really learning and we can't have fixed occupational identities or fixed ideas, we have to essentially get adept at adapting, and that came out just prior to the pandemic. And, oh boy, we did not know how much we were going to need to adapt then!

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leaders should understand that employees want to feel like their work has a purpose and act in that way. Yet, if we look at Gallup's research over the past 20 years, we can see the highest rates of disengagement, mental illness, burnout, and loneliness, which are not exactly traits that highlight being purpose-driven.

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