Nothing frustrates me more than someone who reads something of mine or anyone else's and says, angrily, 'I don't buy it.' Why are they angry? Good wr… - Malcolm Gladwell

Good writing does not succeed or fail on the strength of its ability to persuade...It succeeds or fails on the strength of its ability to engage you, to make you think, to give you a glimpse into someone else's head - even if in the end you conclude that someone else's head is not a place you're really like to be.

understanding the true nature of instinctive decision making requires us to be forgiving of those people trapped in circumstances where good judgment is imperiled.

There are, I think, two important lessons here. The first is that truly successful decision making relies on a balance between deliberate and instinctive thinking. [...] The second lesson is that in good decision making, frugality matters

The key to good decision making is not knowledge. It is understanding.