We still think and talk of the basic problems of an industrial society as problems that can be solved by changing the "system," that is the superstru… - Peter Drucker

Restructuring a job usually means restructuring a score of jobs, moving people around, and upsetting everybody. There is one exception: the exceedingly rare, truly exceptional man for whose sake the rule should be broken.

The effective executive, therefore, asks: “What can my boss do really well?” “What has he done really well?” “What does he need to know to use his strength?” “What does he need to get from me to perform?” He does not worry too much over what the boss cannot do.

The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous — far more contemptuous than the traditional Theory X. It does not assume that people are lazy and resist work, but it assumes that the manager is healthy while everybody else is sick. It assumes that the manager is strong while everybody else is weak. It assumes that the manager knows while everybody else is ignorant. It assumes that the manager is right, whereas everybody else is stupid. These are the assumptions of foolish arrogance.