Ways to combat stress, such as playing golf before a conference call or taking a break on the beach during inventory, are essential. - Ricardo Semler

One, the people in charge wanting to give up control. This tends to eliminate some 80 percent of businesspeople. Two, a profound belief that humankind will work toward its best version, given freedom; that would eliminate the other 20 percent.

Instead of constantly talking about motivation, organizations should ensure that employees are occasionally delighted.

And so, what we've done all of these years is very simple, is use the little tool, which is ask three whys in a row. Because the first why you always have a good answer for. The second why, it starts getting difficult. By the third why, you don't really know why you're doing what you're doing.