Debate and the inclusion of diverse viewpoints and experiences, while essential for our work, are not always easy to live with. They can be a recipe … - Claudine Gay

The biggest takeaway from my own research is just how important it is for people to feel seen and heard. Even when they disagree, it is critically important for their values, interests, and preferences to be recognized by leadership and integrated into the thinking of leaders. That’s probably the biggest thing. That’s one of the reasons my starting point in any decision-making process involves trying to understand the perspectives of the various stakeholders around an issue. I do that not with the expectation that I can satisfy everyone, but with an understanding that those perspectives need to be part of the consideration I bring to any issue.

There are three things that I always look for. I look for a commitment to excellence, because that’s what it means to be at Harvard. I look for commitment to collaboration, because I believe that no one has a monopoly on insight — even if it’s in your area and you are an expert. And I look for commitment to the mission, because that’s why we’re all here. I expect that from any member of a team that I lead and collaborate with. From there, we get to the unique requirements of a position and the unique contributions or assets that an individual might bring to the role.

Most recently, the attacks have focused on my scholarship. My critics found instances in my academic writings where some material duplicated other scholars’ language, without proper attribution. I believe all scholars deserve full and appropriate credit for their work. When I learned of these errors, I promptly requested corrections from the journals in which the flagged articles were published, consistent with how I have seen similar faculty cases handled at Harvard.